1. Overview
Merritt Network (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. It applies to all visitors and customers of https://merrittnetwork.com, including those who purchase digital products through our website.
By using this website or making a purchase, you agree to the terms outlined in this policy.
2. Information We Collect
a. Information You Provide
We collect personal information when you voluntarily submit it through our contact form or complete a purchase. This may include:
- Name
- Email address
- Phone number (if provided)
- Any message or inquiry content you submit
- Billing address (collected by our payment processor at checkout)
b. Payment Information
We do not directly collect or store your payment card information. All payment transactions are processed securely through a third-party payment processor (such as Stripe or PayPal). Your card details are entered directly into their secure systems and are governed by their respective privacy policies. We may retain a record of your transaction, including the purchase amount, date, and product purchased, for accounting and customer service purposes.
c. Purchase and Account Data
When you purchase a digital product, we may collect and retain:
- Order confirmation details
- Product(s) purchased and transaction amount
- Download history and access records
- Customer support correspondence related to your purchase
d. Automatically Collected Data
Like most websites, our hosting provider may automatically collect limited technical data, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring URL
- Date and time of access
This information is used for website security, functionality, and basic analytics. It is not used to personally identify you.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and support requests
- Process and fulfill your digital product purchases
- Deliver purchased products via email or secure download link
- Send order confirmations, receipts, and product access details
- Provide customer support and resolve disputes
- Maintain accurate business and transaction records
- Detect and prevent fraud or unauthorized access to our products
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Digital Product Delivery
Upon completing a purchase, you will receive access to your digital product via a download link sent to the email address you provided at checkout. Download links may be time-limited or restricted to a set number of uses. If you experience difficulty accessing your purchase, please contact us at info@merrittnetwork.com.
We retain records of product delivery and download activity in connection with each transaction for fraud prevention and customer support purposes.
5. Cookies
Our website may use essential cookies necessary for site functionality, including session management and checkout processing. We do not use advertising cookies or behavioral tracking cookies at this time.
If analytics tools (such as Google Analytics) are added in the future, this policy will be updated accordingly, and you will be notified via a revised effective date.
6. Third-Party Services
We may use the following categories of third-party service providers in connection with operating our website and selling digital products:
- Website hosting and infrastructure
- Payment processing (e.g., Stripe, PayPal)
- Email delivery and communication tools
- Digital product delivery platforms
- Customer support tools
These providers are granted access only to the information necessary to perform their specific services and are contractually prohibited from using your data for any other purpose.
7. Intellectual Property and Product Use
All digital products sold through this website — including documents, PDFs, templates, guides, and any other downloadable content — are the exclusive intellectual property of Merritt Network and are protected under applicable copyright laws.
Purchase of a digital product grants you a limited, non-exclusive, non-transferable personal license to use the product for your own individual or internal business purposes. You may not reproduce, redistribute, resell, sublicense, share, or publicly display any purchased product without express written permission from Merritt Network.
For full terms of use, please review our Terms & Conditions page.
8. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. Payment information is handled exclusively through PCI-compliant third-party processors and is never stored on our servers.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data, subject to legal retention obligations
- The right to withdraw consent to marketing communications at any time
- California residents may have additional rights under the California Consumer Privacy Act (CCPA)
To exercise any of these rights, please contact us using the information provided in Section 13 below.
10. Data Retention
We retain contact form submissions only as long as necessary to respond to your inquiry. Transaction records, purchase history, and related data are retained for a minimum of seven (7) years to comply with accounting, tax, and legal obligations. You may request deletion of your personal data at any time, subject to our legal retention requirements.
11. Children’s Privacy
This website and our digital products are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the products and services we offer. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of the website following any changes constitutes your acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact:
Merritt Network
Email: info@merrittnetwork.com
Website: https://merrittnetwork.com